Qualifications of

Drickly VA

Qualifications of

Drickly VA

Communication Skills:

  • Exceptional written and verbal communication skills.
    Proficiency in conveying complex ideas with clarity and precision.
  • Adaptability across communication platforms (video, phone, chat, email).
  • Responsive and client-focused communication.
  • Ability to maintain professionalism in client interactions. 

Experience:

  • Minimum 1-year experience as a VA or with US businesses (BPO, direct hire, etc.).
    Proven ability to manage tasks efficiently in a remote work setting.
    Familiarity with essential software tools like MS Office and Google Workspace.
    While not mandatory, experience with CRM systems and project management platforms is advantageous.
    Previous client-facing roles or direct interactions with clients are valued.

Equipment:

  • Ownership of suitable equipment and devices required for the role.
  • Reliable internet connection with a backup plan for potential disruptions.
  • Preparedness for power outages, including access to backup power or an alternative source.
  • Adherence to minimum system requirements to ensure a smooth workflow.

Character:

  • Demonstrated reliability and punctuality, consistently meeting on-time attendance.
  • Proactive and adaptable, with a willingness to take on new tasks and suggest process improvements.
  • Strong organizational skills, including effective task prioritization and meeting deadlines.
  • Upholds a high level of professionalism, maintaining a positive work ethic.
  • Dedication to confidentiality and secure handling of sensitive information.

Adaptability:

  • Adapts work hours to align with client time zones, ensuring seamless coordination with their schedules and requirements.
  • Efficiently manages tasks and communication across diverse time zones, enabling effective collaboration and prompt responses.
  • Demonstrates proactive commitment to client success by extending work hours when necessary to meet urgent deadlines or address immediate client needs.
  • Strategically employs scheduling techniques to optimize workloads, ensuring peak productivity while minimizing disruptions stemming from time zone disparities. This adaptability guarantees clients receive consistent support, regardless of geographical constraints.

 

Basic System Requirements

Applicants should meet the following minimum device specifications:

Processor:

Intel Core-i3 quad core or equivalent

Memory:

8GB RAM

Available hard disc drive space:

At least 1GB

Operating System: 

Windows 8 or later, Mac OS X 10.8 or later

Drickly Hiring Process

Initial interview

Initial
Interview

Client screening

Client
Screening

Client interview

Client
Interview

Trial period

Trial
Period

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